Bright Sprouts, LLC

PRIVACY POLICY

April 19, 2026     |    Last Updated:  April 19, 2026

Introduction

Bright Sprouts, LLC ("Company," "we," "us," or "our") operates www.brightsproutstutor.com (the "Site") and provides virtual tutoring services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect personal information from students, parents, guardians, and visitors who use our Site and Services.

By accessing our Site or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.

1.  Information We Collect

a.  Information You Provide Directly

  • Account registration: Full name, email address, phone number, state of residence, and password.

  • Student information: Student’s first name, grade level, subjects needing assistance, and academic goals.

  • Payment information: Billing name, address, and payment card details. Payment transactions are processed by Stripe, and we do not store full card numbers on our servers.

  • Communications: Messages sent through our contact forms, emails, or in-session chat features.

  • Session notes: Notes or summaries from tutoring sessions, to the extent generated or stored through our platform.

b.  Information Collected Automatically

  • Device and usage data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.

  • Cookies and tracking technologies: We use cookies, web beacons, and similar tools. See Section 7 (Cookies) for details.

c.  Information from Third Parties

We may receive information from payment processors, identity verification services, and analytics providers to support the operation of our Services.

2.  How We Use Your Information

We use the information we collect to:

  • Create and manage your account and provide the Services;

  • Match students with appropriate tutors;

  • Process payments and send billing communications;

  • Send confirmations, reminders, and service-related notifications;

  • Respond to your questions and provide customer support;

  • Improve, maintain, and secure our Site and Services;

  • Comply with applicable federal and Florida state laws;

  • Send optional marketing communications (you may opt out at any time).

3.  How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Tutors: To facilitate tutoring sessions, we share relevant student information (first name, grade level, subject needs) with the assigned tutor.

  • Service providers: We share information with vendors who assist us in operating the Site and Services (e.g., payment processors, scheduling software, email services, cloud hosting). These providers are contractually prohibited from using your data for any other purpose.

  • Legal compliance: We may disclose information when required by law, subpoena, court order, or to protect the rights, safety, or property of our company, users, or the public.

  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is subject to a different privacy policy.

4.  Children’s Privacy and COPPA Compliance

Bright Sprouts LLC takes the privacy of children very seriously and fully complies with the Children’s Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq., and its implementing regulations.

4a.  Who This Section Applies To

This section applies to the collection of personal information from or about students under the age of 13 (“Children”). All account registration for students under 13 must be completed by a parent or legal guardian who is at least 18 years of age.

4b.  Information We Collect About Children

We do not knowingly collect personal information directly from Children without prior verifiable parental consent. When a parent or guardian registers a Child for our Services, we collect only the minimum information necessary, including:

  • The Child’s first name (used to personalize sessions only);

  • The Child’s grade level and subject areas for tutoring;

  • Session history and tutor notes related to the Child’s academic progress;

  • Device and usage data generated when the Child accesses the platform (e.g., IP address, session duration).

We do not collect a Child’s last name, personal email address, phone number, social media information, or any information beyond what is necessary to provide the Services.

4c.  Parental Consent Process

Before we collect, use, or disclose personal information about a Child, we will provide a direct notice to the parent or guardian describing what information we collect and how it is used, and we will request verifiable parental consent. We will not collect personal information from a Child until verifiable consent has been received.

To provide verifiable parental consent, parents or guardians may:

  • Online Consent: Complete the consent checkbox and submit the registration form. By submitting, the parent or guardian confirms they are the legal parent or guardian of the student and consents to the collection and use of the Child’s information as described in this Privacy Policy.

  • Email Consent: Send an email from your registered parent email address to brightsproutstutor@gmail.com

  •  with the subject line “Parental Consent – [Student First Name]” stating: “I am the parent/legal guardian of [Student First Name] and I consent to Bright Sprouts LLC collecting and using my child’s personal information as described in the Privacy Policy.”

4d.  Parental Rights

Parents and legal guardians have the right to:

  • Review all personal information collected about their Child — contact us at brightsproutstutor@gmail.com;

  • Request correction of inaccurate information about their Child;

  • Request deletion of their Child’s personal information at any time;

  • Refuse to permit further collection or use of their Child’s information by contacting us or deleting the account;

  • Revoke consent at any time; however, revocation may prevent continued delivery of the Services.

We will respond to all parental rights requests within 30 days of receipt. To submit a request, contact us at brightsproutstutor@gmail.com

4e.  Inadvertent Collection

If we learn that we have inadvertently collected personal information from a Child under 13 without proper parental consent, we will delete that information promptly. If you believe we may have collected information from a Child without consent, please contact us immediately at brightsproutstutor@gmail.com.

 

5.  Florida Residents — Your Privacy Rights

Under the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, and other applicable Florida laws, Florida residents have the following rights:

  • Know what categories of personal information we collect and how it is used;

  • Request access to the personal information we hold about them;

  • Request correction of inaccurate personal information;

  • Request deletion of their personal information, subject to applicable legal exceptions;

  • Receive timely notification in the event of a data breach affecting their personal information, consistent with the timeframes required by Florida law.

To submit a privacy rights request, contact us at brightsproutstutor@gmail.com. We will respond within 45 days of receiving a verifiable request.

6.  Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that poses a risk to your personal information, we will notify affected individuals and, where required, the Florida Attorney General’s office within the timeframes required by FIPA.

7.  Cookies

We use the following types of cookies on our Site:

  • Essential cookies: Necessary for the Site to function (e.g., login sessions, account access).

  • Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics).

  • Preference cookies: Remember your settings and preferences between visits.

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Site. We do not currently respond to Do Not Track signals.

8.  Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymize it securely.

9.  Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately before providing any personal information.

10.  Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last Updated” date at the top of this page and, where appropriate, by sending a notice to your registered email address. Your continued use of the Services after changes become effective constitutes your acceptance of the updated Policy.

11.  Contact Us

For privacy questions, rights requests, or concerns — including COPPA parental rights requests — please contact us at:

Bright Sprouts LLC

Email: brightsproutstutor@gmail.com

Phone: 904-515-2070

Website: [www.brightsproutstutor.com]



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